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A Maid Agency Malaysia, Families Can Rely On.

Service So Good. It's Unbelievable!

We’re a JTKSM-licensed maid agency helping families across Kuala Lumpur and Selangor hire the right domestic helper; from matching and permits to FOMEMA and after-placement support. With decades of experience in the foreign worker recruitment game, we’ve earned our stripes as a reliable and efficient agency.

Our Services
Learn more about us
smart recruit happy family portrait maid services

Our Accreditations

Fully licensed and accredited, so you can hire with complete confidence.

smart recruit jtk license year 2026 to year 2028
JTKSM 1767
smart recruit indonesian sipermit certificate
Indonesia Sipermit Accreditation
smart recruit maid agency papa association certificate
P.A.P.A Membership

Exactly what happens, in order - so you're never wondering what comes next.

Most anxiety about hiring a helper comes from not knowing the process. Here’s ours, start to finish, the same six steps for every family. No guessing

1. Enquiry & Needs Call

We ask about your household, kids, elderly members, and what "a good fit" means to you before showing a single profile.

3. Video Interview

Speak with your shortlisted helper directly, with a matching agent present to translate and answer questions on both sides.

4. Documents & Permit

We prepare and file the contract, work permit, and levy paperwork - you sign, we handle the rest.

5. Arrival & FOMEMA

Medical screening is completed before placement. If it's not cleared, your helper doesn't start - full stop.

6. Onboarding & Settling In

We check in during the first weeks, not just at the sale. Issues get addressed while they're still small.

2. Curated Matching

You review a short, relevant shortlist filtered by language, religion, and experience - not a long catalogue to scroll.

New to Hiring a Maid? Start Here

Honest, practical guides written for Malaysian families; no jargon, no pressure

Real Stories, Real Results

Nicholas.Z
Google Review
I used to be the maid, cook, driver, and referee at home. Now I have help and it’s thankful for smart recruit! Im lucky that our Indon helper is hardworking and tries to learn our ways of doing things at home. I have to train her, slowly pass the responsibility to her. Although we have communication problem, but she understands bahasa a little. So, OK la. We can learn abit of Indo, and she can learn our language slowly. We have to be understanding that the maids have very different background to us also.
萧淑萤
第一次请女佣什么经验都没有，通过小红书找到了这一家，Stephanie非常专业和有耐心，条款什么的都解释得非常清楚，多次沟通了解我们的需求，为我们匹配了各方面都符合我们要求的女佣。新来的女佣态度和能力都很让我们满意，会自动自发完成任务。强烈推荐这一家中介。
Alice Tan
Smart Recruit is very reliable and exceed our expectations! I get my first maid without any headache. They follow up with us from time to time and support us where necessary. Thanks to Ms Steph, She is extremely helpful. We are very satisfied with the experience and highly recommend their services!
CC HOW
Super happy with the service from Smart Recruit! She was really helpful and found us an awesome maid who fits right in with our family. The whole process was smooth, and the staff made everything easy. If you're looking for a reliable maid without the hassle, definitely check them out!
Emirly Wong
Highly recommend Stephanie. She was responsive, knowledgeable and professional throughout the process. Her expertise made hiring a maid smooth and stress-free. Excellent Service!
Suki Ling
女佣来了之后，他们还有打电话来关心我，问我适应得怎么样，不是那种办完就不理的公司。有这样的后续跟进，我真的很感动，也很尊重他们的专业。
Yap Sui Hong
Last time I use other agency, the sales person kept on making me wait so long for biodata, not responsive at all. This agency provide data quickly and answer to all my questions but when my maid arrived , she has performance issue. We are not happy about it but the agency replace a new maid for us after another 3 months of waiting .
Joshua Jonathan Low
Heard a lot of bad stories about maid hiring, but ours was smooth all the way. My friend recommended this agency. We feel very lucky to have gotten our Indon maid who fits in well. Appreciate Smart Recruit for the guidance and good follow-up!
Veron Tan
My MIL was skeptical about getting a maid. Now she’s the maid’s No. 1 fan 😂 Smart Recruit really knows how to match people to families. Solid service and friendly staff!
chenny ng
Our Filipino maid didn’t pass fomema after arrival, so we had to go through the whole process again—more interviews, more waiting. It was disappointing at first, but I appreciate how this agency handled everything professionally. Our Agent is Stephanie. At the end of the day, I guess it’s all luck—dealing with people, not products. Giving 4 stars for the agency’s effort, honesty, and follow-up.
ya qin
ya qin
Stephanie的态度很好，请到的helper目前一切都满意 👍🏻
Jeevan Ekambaram
Jeevan Ekambaram
Came across Smart Recruit while Googling, and got in touch with Stephanie. Firstly, she was able to share profiles very much up to my preference, the interview arrangements, the process management, the explanation, every service level was good. What helped the most is the responsiveness - she responds almost immediately all the time. I’m glad I was able to get my first time maid properly through Smart Recruit, with a Stephanie’s help! HIGHLY RECOMMENDED!
Joey Ng
Joey Ng
I’m really impressed with Stephanie and her agency’s efficiency and more importantly Stephanie’s ability to understand exactly what I was looking for. I first contacted her on 15 May, had the interview on 18 May, and my helper arrived in Malaysia on 23 July, all within just over two months. What impressed me most was the precise selection. Stephanie shortlisted candidates based on my specific requirements, and I only interviewed one candidate before deciding to hire her. After she arrived, I realised she is truly an all-rounder, hardworking, responsible, willing to learn, able to handle different household tasks, and most importantly, good with my children. I’m very happy with the matching and recruitment service. It’s rare to find an agency that doesn’t just send you a bunch of candidates, but actually takes the time to find someone who genuinely fits your family. Highly recommended!

Our Competitive Edge

Rock-Solid Assurance Period

Backed by a 3-month guarantee against performance issues and abscondment - for real peace of mind Need more time? Our SMART Package can extend the assurance up to 9 months.

Licensed for Excellence

We’re more than just certified, we’re here to make things easier, safer, and better for you. Our license means you can count on us for smart-worthy service, genuine care, and results you’ll be happy with.

Effortless Money Remittance

Our complimentary remittance service makes life easier - worry less, and funds transferred in a snap!

FAQ

What nationalities of maids do you provide?

We supply experienced Indonesian (Muslim & Christian) and Filipino domestic helpers. All are trained in housekeeping, childcare, and elderly care, with profiles tailored to your household’s needs.

The average processing time is 2 to 3 months, covering interview, documentation, training, medical screening, and permit approval.

All maids are employed on a 2-year renewable contract in compliance with Malaysian labour laws.

  • Indonesian: RM1,500/month (with rest day) or RM1,850/month (no rest day)

  • Filipino: RM2,100/month (with rest day)

    • Overtime applies to all nationalities if maid works on rest day.

  • Yes! You may select your maid via video interview based on:

    • Religion (Muslim/Christian)

    • Experience (childcare, elderly care, housekeeping, cooking)

    • Language: English, Chinese (Mandarin), Bahasa Malaysia

  • Yes. We offer up to 9 months warranty, with a one-time free replacement for abscondment or performance issues. Warranty coverage varies by nationality and package.

  • We provide a free replacement if your maid fails her FOMEMA medical check.

We accept:

  • Online transfer

  • Cash

  • Credit card (instalment available; charges apply)

  • IC & photos of husband and wife

  • Marriage cert (or Surat Sumpah if single)

  • Latest utility bill

  • Proof of income:

    • RM84,000/year (Indonesian)

    • RM60,000/year (Filipino)

    • Double for 2nd maid

  • Additional docs based on hiring purpose (childbirth cert, hospital letter, house photos)